Order Status Lookup
Enter your RG order number and the email address or phone number tied to your submission to view your live grading stage, estimated ship date, and return carrier tracking.
Carrier delivery to our facility is not when the turnaround clock begins. Once your package arrives, it takes approximately 5â7 business days to be opened, verified, and marked as Reviewed. Your business-day turnaround window starts on your Reviewed date.
Both fields must match the details on your AGS submission.
Answers to the most common questions about order progress and shipping estimates.
When your carrier marks your package as delivered, it enters our secure queue. Every box is opened and logged card-by-card (~5â7 business days). Your turnaround clock starts once your order is marked Reviewed.
All service tier turnaround windows (such as 20, 10, or 5 business days) count Monday through Friday and exclude weekends and official US federal holidays.
You'll often see your order reach the Graded stage quickly because our RoboGradingâą AI scans cards rapidly. The human stageâprinting labels, slabbing, ultrasonic welding, and final inspectionâtakes the longest part of the process.